Effective Date

25/7/25

Introduction

Please read this Privacy Policy carefully. By using and accessing any of the Services provided by DragSpace, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using or accessing any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on our website with a revised "Last updated" date, and we’ll take any steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our services, we collect and have collected personal information about you over the past 12 months from various sources. The type of information we collect depends on how you interact with DragSpace.

What Personal Information We Collect

Personal information refers to data that identifies, relates to, or could reasonably be linked to you. This includes contact information, order details, account credentials, and customer service interactions.

Information We Collect Automatically (Cookies)

We automatically collect data such as device and browser type, IP address, access time and pages viewed via cookies, pixels, and similar technologies.

Information from Third Parties

We may receive personal information from service providers such as Shopify, payment processors, marketing partners, and shipping companies.

How We Use Your Information

We use your personal information to provide services, marketing and advertising, detect fraud, and for communication and support.

Disclosure of Personal Information

We may share your data with service providers, payment gateways, marketing partners, affiliates, and legal authorities.

User-Generated Content

Any content you post publicly (e.g., reviews) may be viewed by others and we cannot control how others use that information.

Third-Party Websites and Links

Our website may link to third-party sites. Their privacy practices are not governed by this policy.

Children’s Data

Our Services are not intended for children under the age of 16. We do not knowingly collect data from minors.

Security and Retention

While we implement reasonable safeguards, no method of data transmission or storage is 100% secure.

Your Rights and Choices

Depending on your location, your rights may include access, deletion, correction, portability, restriction, and withdrawal of consent.

International Users

Your data may be transferred and processed outside your country. We rely on legal mechanisms such as Standard Contractual Clauses.

Complaints

If you have concerns about this policy, contact us at the email below. You may escalate unresolved issues to a data protection authority.

Contact Us

DragSpace – Customer Care
✉️ customercare@dragspace.in